Terms & Conditions – Platinum Service

  1. Subscription and Payment:
  • Subscription Description:
    • Your subscription grants you access to our Platinum service for the duration of your selected subscription period.
    • Your Cyber Essentials portal account will remain open and accessible for six (6) months after purchase of subscription. If you have not submitted the Portal Account within 6 months, the assessment will expire and no refund will be permitted. If you wish to complete Cyber Essentials after expiration, you will be required to order Cyber Essentials again.
    • The subscription includes monthly vulnerability scanning of the external IP addresses associated with the company to be certified to Cyber Essentials as detailed in the subscription purchase.
    • Upon request, you will provide the external IP addresses to be scanned.
    • The features and content available under your subscription are subject to change at our discretion.
  • Payment Terms:
    • Subscription fees are payable in advance on a monthly basis.
    • You agree to pay the subscription fees specified at the time of purchase. All fees are in GBP and are non-refundable, except as expressly stated in these terms.
    • We reserve the right to change our subscription fees. We will provide you with reasonable notice of any price changes.
    • You authorise us to charge your provided payment method for the applicable subscription fees.
    • If your payment method fails, we may suspend or terminate your subscription until payment is received.
  • Automatic Renewal:
    • Your subscription will automatically renew at the end of each subscription period unless you cancel it before the renewal date.
    • You can manage your subscription and cancel automatic renewal through your account settings.
    • We will notify you in advance of any upcoming renewal charges.
  1. Cancellation and Termination:
  • Cancellation by User:
    • You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current subscription period.
    • Upon cancellation, you will retain access to the subscription until the end of your current subscription period.
    • No refunds will be issued for partial subscription periods.
  • Termination by Us:
    • We reserve the right to terminate your subscription for any reason, including but not limited to, violation of these terms and conditions.
    • We may terminate your subscription immediately if you engage in fraudulent or illegal activity.
    • In the event of termination by us for reasons other than your breach of these terms, we may provide a prorated refund.
  • Suspension of Service:
    • We reserve the right to suspend your access to the subscription service for maintenance, security reasons, or other operational needs.
  1. Intellectual Property:
  • Ownership:
    • All content and materials provided as part of the subscription service are the intellectual property of Indelible Data Limited.
  • Restrictions:
    • You may not reproduce, distribute, modify, or create derivative works of the subscription content without our express written permission.
  1. Disclaimer and Limitation of Liability:
  • Disclaimer:
    • The subscription service is provided “as is” and “as available” without warranties of any kind, express or implied.
    • We are not responsible for any content provided by third parties.
  • Limitation of Liability:
    • To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the subscription service.
    • Our total liability for any claim arising from your subscription shall not exceed the amount you paid for the subscription during the preceding 12 months.”
  1. Governing Law and Dispute Resolution:
  • Governing Law:
    • These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
  • Dispute Resolution:
    • Any disputes arising from these terms and conditions shall be resolved through court proceedings in England and Wales.
  1. Changes to Terms and Conditions:
  • We reserve the right to modify these terms and conditions at any time. We will provide you with reasonable notice of any changes.
  • Your continued use of the subscription service after any changes constitutes your acceptance of the revised terms.
  1. Contact Information:
  • If you have any questions or concerns about these terms and conditions, please contact us at cyber@indelibledata.co.uk