Completing Cyber Essentials just got easier!

Cyber Essentials applicants can now add helpers to their portal account to help with their submissions.

The update is significant, especially for large organisations who require more than one staff member to work on their project or for those companies who require assistance from their managed service provider.

It has coincided with the introduction of multi factor authentication on user accounts and we’ve created a step-by-step guide for you.

Indelible Data offers a range of packages for Cyber Essentials certification.

Creating Helper Accounts

The change will help alleviate some of the issues linked to the requirement of account usernames being unique email addresses.

A portal account user can nominate a ‘Helper’ using the steps below or by following our video guide.

Step 1

Applicant clicks settings cog in the top right corner.

Step 2

Select ‘Helpers’ from menu.

Step 3

Add ‘Helpers’ email address and click ‘Invite Helper’.

The applicant will see who currently has access to help on their account.

Step 4

The ‘Helper’ will receive an email invite and they need to click accept.

Which forwards them onto the portal where they click the ‘Accept’ button.

Step 5

The ‘Helper’ will then set up an account on the portal. When logging on, the Helper will have the choice of accounts to which they have access to.

Step 6

Removing Helper Access

Step 1

Applicant clicks on ‘Helper’ that they would like to remove.

Step 2

‘Helper’ no longer has access

Video Demonstration